I've had experiences with unfriendly cashiers too. Some people just refuse to be nice I guess. If the other store isn't too far out of the way, I'd switch. It's not worth it to dread your shopping trip. I'd also send a complaint to the store's customer service (most stores have a contact form on the website) because they deserve to know that they are losing your business at that branch because of an employee.

Gedfam1 said:

I have experienced very unfriendly and somewhat rude people on my trips. Lately I had some 3.00 off mens body wash coupons to use before they expired so I went to my local store and picked up 13 bottles that had been marked down to 2$2.87.  I went to the register and started checking out and because I know the policy of my store is not to give overage I told the young cashier she needed to mark down my coupons to the correct amount of the item. The cashier looked confused and I proceeded to tell her the policy so she would not get in trouble, she got the manager to come over and to my surprise he said " Are you watching that new coupon show?  You people are driving me freaking nuts!" I was shocked considering I was being honest and telling him  to mark down my coupons so I wouldn't get overage. WOW Rude huh? I never know how to reply to people like that

I worked as a cashier several times in my life. It's not an awful job and it's not hard to be nice to customers 99% of the time. I don't understand how so many cashiers can cop such an attitude!

Im glad there is somewhere for me to share my tale of the rudest cashier. Every week I go to cvs usually with my 90 yr old grandmother. We go to the same store out of convience. I went on Monday and got all my sale items and used my coupons. My grandmother was unable to go out on Thursday so I went for her. With coupons and her extra care card in hand. I got everything on the list got to the register and the woman said you already used your card this week on these items. I said I understood but I was shopping for my grandmother ( the cashier knows her by name) She said I couldnt use someone elses card. I explained to her she sees us here every week. My grandmother wasnt feeling well so I was doing her shopping this week. Cashier said she wouldnt ring it up and walked away to get the manager. Manager came over who I have spoken to before, has spoken to my grandmother and myself. He said the same thing I couldnt use her extra care card. I wasnt going to argue with him any further since he mentioned revolking my grandmothers card. I left and went couple miles down the street to another cvs no huge deal. But I just cant believe that we go there every week its the same cashiers, same manager we encounter. They know I am shopping with her or for her. It wasnt like I was trying to buy baby diapers for my 90 year old grandmother with coupons. I was buying water, food items, picking up perscriptions and some personal products.

I wish my grandmother was with me that day shes a fiesty little lady she would have hit the manager with her cane :)

Now she refuses to give them her business and makes me go few miles out of the way which is fine.

Oh yeah and I was asked by the cashier if I have watched that show on tv, I said yes I had. But I had also been coming to this cvs for the past 5 years using coupons and the same strategy.

Wow – that's horrible! I would definitely contact someone to complain. Ironically that is the same chain I've had trouble with…..its too bad!

That's terrible! I would have called and complained to corporate!

Not to defend cashiers with attitude because it doesn't hurt to give customers a smile, but when it comes to confused cashiers a lot of them just aren't informed! When I was a teenager I worked at Walgreens for a couple years (before register rewards existed) and there was no training given to explain coupons or even rainchecks for that matter. I was very "by the book" (even though there techinally wasnt one on coupons ) but i know that if a customer came in and there total came down to almost nothing I would be concered that I was going to get in trouble or have the register shorted and would have called the manager over right away! I would've thought, "How could you be getting things for free!? They must be pulling a fast one on me!" I had no idea that stores would get paid back for mfg coupons, had i known, I would have scored some deals myself! Maybe when you get to the register, before you even get anything scanned, explain to the cashier you know you are scoring some great deals and that they should check out this website so they can learn themselves!

I'll name the chain I hate the most to deal with…Walgreen's!  They are rude because they don't know what they are doing so they take it out on the customer.  I'm no wall flower so if the cashier wants to go a few rounds I'm right there with her/him.  My favorite comeback is to let them know how much the sales figure are growing each quarter because of us coupon people!!!!  I also ask them why do they think corporate puts coupons in their own flayers, they never have an answer.  They are not trained, just this week I had a very nice discussion with the manager from two different Walgreen's in my area and both admitted to me they just were informed at the regional meeting that is was legal to take BOGO's on a BOGO sale.  Up until that point they were not taking them and during the last sale there were so many complaints to corporate that they had a training session on coupons for managers.  So keep calling corporate and complaining because fighting with the cashier is a losing battle! We are not like those people on TV, I'm not looking to be a hoarder (1000 tubes of toothpaste? COME ON!)  I just want to be a smart shopper and get the most from my $$$.

Whenever I get a rude cashier I just act like nothing is different. I am extra nice and even throw in a "man you seem to be having a rough day! SHEESH! Hope everything gets better!"  LOL Then they are like, OOPS what a jerk I am! I think most of the time they have no idea how rude they are being. Of course some of the times they do… and that deserves a complaint to the higher ups.