No CAT? What to do if your Catalina (CAT) does not print.
Did you have a huge haul planned based on a CAT deal but the CAT didn’t print? Well the good thing is, you are not out of luck. You will just have to get it a different way.
If you don’t receive your CAT and you are certain you bought the right items, and/or met the spending threshold, contact Catalina directly: HERE. You will need to fill out a simple form and upload your receipt. If Catalina determines you have met the criteria they will mail the CAT directly to you.
Another option is to go to the Customer Service desk. Depending on the store, they have CAT’s they can give you, or help you to reprocess your transaction in order to produce the CAT. If that doesn’t work then submit to Catalina directly.
Do not know what a CAT is? You can learn about it HERE