CVS Frequently Asked Questions
Are you NEW to shopping at CVS? Are you looking for answers to questions you have about coupons, stacking, coupon policy, etc? Here is a list of frequently asked questions that we hope you’ll find helpful as you navigate through CVS.
How do I get an Extra Care Card?
You can apply for one on-line HERE or you can apply for one in the store.
What are Extra Care Bucks (ECB’s)?
ECB’s are CVS cash that you earn from purchasing select items at CVS
What can I spend ECB’s on?
ECB’s can be used on just about anything in the store. You can see a list of exclusions HERE.
How many times can you earn ECB’s?
Most deals have a limit of 1 per card. The exception is usually oral care (toothpaste, mouthwash, etc). They generally are a limit of 2. Always refer to the flyer to confirm.
Is there a limit on the amount of ECB’s I can use to pay?
No. You can use as many as you want as long as the ECB’s don’t exceed the total.
Can you stack manufacturer coupons on the app with manufacturer paper coupons?
No, you cannot stack paper manufacturer coupons with manufacturer coupons on the app.
Can you stack store coupons and manufacturer coupons?
Yes, you can stack store coupons with manufacturer coupons.
Will CVS except expired coupons?
No, they will not.
Can I use a coupon on a FREE item at CVS?
Yes. It is addressed in the coupon policy HERE.
Is there a limit on the amount of total coupons I can use at CVS?
No. CVS doesn’t have a stated limit but the management has a right to limit coupons.
Can you use a % off coupon on a B1G1 deal if you only buy 1?
No. B1G1 deals are still considered promotions and % off coupons will not work on promotions.
Do ECB’s and store coupons lower the % off I receive on my total?
Yes. The % off coupon will apply after all ECB’s and CVS coupons have applied.
Do manufacturer coupons lower the % off I receive on my total?
No manufacturer coupons do not lower the total used to calculate the % off.
What is the order in which the % off is calculated?
The formula used to calculate the total used for the % off coupons is: Subtotal – CVS store coupons – ECB’s. Then % off is applied, then manufacturer coupons.
How many times can you get cash cards?
The last couple promotions only allowed you to receive 1 Cash Card per week, per card. (it has been higher in the past so make sure you check your flyer for that week to confirm for sure)
Check out all the information on cash card deals HERE
I lost my ECB’s. Is there anything I can do?
If the coupons are not expired, you can call CVS and asked for them to be reissued.
How can I get CVS coupons e-mailed to me?
Register your card on cvs.com or download the app. Once you are registered, complete your profile under “account details” and opt-in for e-mails.
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